Community Forum hears about ambulance concerns in Altona

A community forum in Point Cook on Tuesday night saw local residents, paramedics and health professionals work together to discuss their concerns about ambulance services.

The forum was held in response to the Interim Report of the Ambulance Performance and Policy Consultative Committee (APPCC), which was established to hear first-hand from paramedics, and to make recommendations to improve Ambulance Victoria’s service performance and culture.

Data released in the Committee’s Interim Report showed that, in the City of Wyndham, the percentage of Code 1 responses that met the 15 minute benchmark dropped from 81.20 per cent in 2008-2009 to 69.37 per cent in 2013-2014. In Hobsons Bay, the results fell from 87.42 per cent in 2008/2009 to 79.26 per cent in 2013-2014.

Locals who attended the Forum raised response times as a key issue of concern, along with the health and safety of paramedics, and asked whether services such as Nurse on Call and 24-hour locums could take the pressure off 000.

Attendees broke into small groups to workshop possible solutions, with discussions benefited by the presence of paramedics who relayed their personal experiences on the road.

Feedback gathered at the forum, and similar events being held across the state, will be used to inform and guide the future work of the APPCC.

The Andrews Labor Government has committed to investing $60 million to a Response Time Rescue Fund for ambulance services to support new initiatives to reduce response times, and a further $40 million to upgrade ambulance stations, equipment and vehicles.

The Interim Report can be found at

Quotes attributable to Member for Altona District Jill Hennessy

“Ambulance services affect all residents in Altona District, and I thank everyone who attended for giving up their time to raise their concerns and share their ideas.”

“Community feedback is vital for the process we are undertaking and I heard some great ideas at Tuesday’s Forum.”

Media Contact Evelyn Ek 0412 887 853 |

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